Thornhill Wrecker Svc Inc

Unfortunately my sister had a horrible car accident. My family is very close and we try to take care of each other in times of need. That's why I was so appalled by the rude, uncaring, down right uncompassionate treat me we received from the evil people at thornhill towing. First of all they would not honor my sisters 24/7 wrecker service she paid for with her insurance, then they would not allow another towing service to retrieve the car from them by bringing the car out of the gate after services where pad for, then they made my sister who was sore and limping from the accident walk all the way to the back of the wrecking yard by herself would not all me or her husband to accompany her to retrieve her belongings. My elder sister complained about the lack of customer service and was treated. The threatened to call the police on her for trespassing and slammed the glass window in her face. These people should be put out of business for the terrible treatment they have shown my family and others. Pros: none they are thevies and liars Cons: there goal is to steal your car while your hospitalized more

After my accident, my wrecked car was taken to Thornhill. I was hospitalized so my friend went to try and obtain my personal effects that had remained in the car. He was treated abysmally by two women, one of whom was named Candy. He was told that in order to obtain the items, he needed a statement from me saying he was able to do so. He returned to the hospital, I gave him my driver's license and the statement. He returned to Thornhill only to be told (again, rudely) that he was not allowed to even SEE the car. I was hospitalized for three days, and during that time he finally received the information from Thornhill that a statement from me was fine as long as it was witnessed. We did that and he once again returned to Thornhill. He collected my belongings (which had been taken from my car by Thornhill prior to his arrival) but when he returned to the hospital, I asked where my watch was, which I had left in a compartment on the dashboard. When asked, Thornhill said no watch was found. This was an expensive watch and I know it was in the car, along with my glasses, shoes and a book, when I was taken by ambulance to the hospital. I plan on filing formal complaint sagainst Thornhill with appropriate organizations. I encourage others to do so as well, based on the fact that their general attitude is appalling, helpful customer service non-existent, and they are thieves as well. We DO NOT need businesses like this operating without accountability and a sense of responsbility towards consumers. Cons: everything more

Went to look at an auto that was stored at this business, I had the letter THEY sent me and a valid drivers license. I was denied access to the auto and told I was trespassing and to leave. Filed report with state police and was told they had numerous complaints with this business. ****BEWARE THESE FOLKS ARE SCAM ARTISTS***** Cons: Way to many to write down!! more