TheJunkPros

We hired The Junk Pros to clear out the remainder of my mother's apartment before she moved south. They showed up on time and spent five hours trashing furniture and all other remaining items. Well worth the cost. more

In my stressful situtation with my mothers apartment of many years of hoarding and the lack of ability to have her apartment kept clean, I decided to seek help. I called your company and I am glad I did. I was told how they could help me and what can be done to alleviate the problem. Pros: Very reliable, one time more

I needed my storage space unit to be cleared out. I made an appointment with one of your competitors. (their price was $50 cheaper than yours) on the day of the job they were a NO SHOW, no one called back even after I left them several messages. Needless to say I was irate. Pros: very reliable more

I came to visit an old relative at the hospital that i had not seen for years. (i live out of state). She was scheduled to return home but the social worker informed me that she could not be released due to the state of her apartment. Pros: On time, keep their promise Cons: no more

I called to schedule a pick-up of some items I was throwing out from my apartment. After an extended conversation with them on the phone, they let me know they thought what I had sounded like a quick pick-up which they could do for 150-250. Now, a week goes by. I make plans to arrange to have free time in the morning before the pick-up to make sure everything is in bags and ready for them on the curb to make things as easy as possible. I get a phone supposedly to confirm the scheduled pick-up. This new lady asks me about the details again and suddenly changes the story. She says, ""one or two"" bags would qualify for the quick pick-up ($250) but that actually since it sounds like I have more than 2 that now it's going to cost much more!! The DAY BEFORE??? Now if I were going to throw out 2 bags of trash I'd just put it in the regular trash and let the city pick it up for FREE. What kind of idiot do these people think I am?? 250 bucks for 2 bags? What?? So, I told the woman I wanted the order cancelled, and she had the nerve to ask if to stay for the cancellation reason that I just couldn't afford more than 250 bucks. Really?? That's how you treat your customers, really?? I said, ""No, the reason I'm cancelling is because you told me one thing and now you're telling me another thing completely and I no longer want your services."" Real nice, people. Really classy. If I were you I would stay away from these people. more

From the office to the technicians, everyone was fabulous. the workers were courteous, professional, hardworking and of course the prices were very affordable. I would definitely reccommend their service to everyone!! Pros: very proffessional, hardworking, affordable more

Excellent and affordable service. They work courteous and they were patient with me and my family. Thanks ! more