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The Repair Shop

id: 27717117
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840 Creek Dr
Rapid City, SD 57703

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(605) 342-9028
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The Repair Shop - Rapid City, SD
Reviews
( 3 )
( 1 )
( 0 )
( 0 )
( 3 )

Best

I read all of the other reviews and had to leave my own because they are wrong, this shop is the best I have found in Rapid. I was guided from a friend to this shop because we bot...

Worst

They have very poor customer service and their quality of work is very poor. I used to recommend them but after they have cost several of my friends a lot of money i will never re...

Best car shop in town. 2/4/2013

I read all of the other reviews and had to leave my own because they are wrong, this shop is the best I have found in Rapid. I was guided from a friend to this shop because we both love cars and are Mechanical Engineers at mines who do most of the maintenance on our own vehicles when we can. My starter died after only 1.5 years of service I took it to them because I can't blame the previous installer because I did it myself. Not only did they rebuild the motor because it was fairly new casing and would have wasted a good chunk of change to replace, they took me into the shop, showed me the ruined brushes and bearings and explained that when I change my oil, the fuel filter mounting gets some oil in the starter. They showed me how to stop that from happening by using spare cardboard to keep my starter clean to last longer. If you don't know anything about cars, or don't care, go to a dealership where they will happily waste your time and money with a smile and "good" customer service. I more

VERY POOR CUSTOMER SERVICE 1/10/2009

They have very poor customer service and their quality of work is very poor. I used to recommend them but after they have cost several of my friends a lot of money i will never recommend them again. more

RE: Beware do not use for repairs 12/12/2008

I took my Windstar in to have the water pump replaced after about a month it started acting up. It was heating up and running rough took it into the Ford dealer and they told me whoever put the water pump used silicone and caked it on. The silicone then got into the engine and the bottom end is going out now I have a Windstar with a bad motor. I reported them to the Better Business Bureau and they would not do anything they are not even a member. So I would think twice before using them for any repairs. more

Long Time Customer, Very Satified 1/31/2008

I have relied on the Repair Shop both for my business repair needs and for my personal repair needs. Cory and the guys are always friendly and helpful. I have referred many friends and family to The Repair Shop over the years. Keep up the Great work you guys. more

Extremely Poor Customer Service 6/12/2006

I stopped in to get an estimate..I was "TALKED TO"by the owner, NOT LISTENED TO!!\r I was talked to in a very condescending manner and basically was treated like an idiot at best.\r Their rates are high (sometimes you don't mind paying more if you feel like you're getting quality service). But , I would strongly suggest to anyone who is considering this shop to reconsider. Their are repair shops in this town who would love to have your business and will bend over backwards to EARN your business.. more

Best 7/25/2005

They take on all types of auto repair, their service is great and prices are fantastic. Their staff is very friendly and technicians are above reproach. more

Trusty people 7/20/2005

I always take my car there. They are very upfront with you and tell you what the price will be before they start working on it. I have told alot of friends about them and they now take there cars to them too. more
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Complete Automotive Repair.

Owner Message
  • The Repair Shop which is located at 840 Creek Dr. in Rapid City has been providing people in the area with excellent service for years and years. They specialize in all types of Alternators, Starters, Parts & Service.

    Areas of Expertise:

    Exhaust
    Brakes
    Fuel Injection
    Air Conditioning
    Drive Trains

    Make sure to give Cory and the crew at The Repair Shop a call next time anything goes wrong with your car. You can reach them at.

Additional information
  • Hours: Mon-Fri 8am-5pm
  • Payments: Master Card, Discover, Visa, American Express
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