The Real Chow Baby

I have never posted anything before about a resturant, but I have no choice but to let everyone know how horrible my service was about an hour and a half ago. Me and my children ages 2,3, and 10 went there for dinner and its 6.99 for children 9 and under( one trip only) More than enough for a 2 and 3 year old. I the adult does not want to eat because Mommy ate at her FAVORITE resturant RUSAN's right before we arrived at Chow Baby on Ponce. All (I) Mommy wanted was a Mojito( which was ok). So I ordered my 10 year old the 12.99 deal with multiple trips and I asked for 3 kids drinks. KEEP IN MIND Kids 9 & Under 6.99 (One trip only) is the only thing STATED on the menu about CHILDREN. I asked for my bill and it was 47 dollars and some change. Prior to receiving the bill I asked the manager about taken some food on my daughters behalf because she didnt like what I made for her on one of her trips. I tasted the food, mainly to convince my daughter that it was ok to eat. She didnt like it so Mommy pushed it aside......At that point I was making up in my mind to pay the extra five just to take the food my daughter was not going to eat. But the manager on duty made a BOLD statement and said ON OUR MENU IT STATES NO SHARING........I said I did not share I took a few bites. I ate before I came here that's why I only ordered a drink for myself. The manager the proceeded to agure with me because she wants to charge me 12.99 for a few bites of food I took on my daughter trips.......REALLY,REALLY!!!!!!! I then search the menu up and down to see what she was talking about and it was not there......Nor was it posted anywhere in the Resturant. The manager called the POLICE because at this point she didnt want to find in the menu what she had stated to me.......She could not because it does not exist. The other manager out of FEAR agreed with the lie that they say is on tape.......She took off the 12.99 and I paid a bill of 33.54 with a 5.00 tip for a waitress that CLEARLY did deserve it, because she thought it was ok to charge me for an adult drink when i asked for 3 kids drinks. I called back got the two managers names and the owners number and on the 16th of April when those two MANAGERS think I have forgotten I will be back up there...........RULE OF THUMB....TELL THE TRUTH!!!!!!! This is for you Christy M. And Janet W. more

CHOW BABY SUCKS!!!!! Recently 2 friends and myself visited this restaurant. When we entered we noticed that some other co-workers were already there, so we sat at a separate table adjoining them. About 30 mins into our meal and while placing an order for a second round of drinks, we were abruptly and rudely interrupted by the manager Justin,who informed us that we had exceeded our 2 hour limit. When we tried to explain that we had not been there 2 hours, he very rudely informed us that it was their policy and since we joined the party who was there before us, that accounted for our time as well. We then informed him that we were not through with our meals and furthermore we had other orders pending. He notified us that we were welcome to finish up or meals at the bar, and after approx 5 mins going back and forth trying to reason with this manager, he threw his hands in the air and said ""Bottom Line I Need This Table"" There were no other patrons waiting , not to mention the fact that there were other vacant tables available. The attitude of this manager was very appalling,rude and obnoxious. He clearly Posessed zero PR skills. The end result was that we were forced to cancel our pending orders and pay our tabs which in my opinion equates to being thrown out of the restaurant.....I will NEVER visit this place again...From what I've seen on here, we were not the first ones to receive poor service, too bad I didn't read these reviews earlier. The overall service was so BAD, I can only think that any good reviews they received have been placed by members of their staff. more

WOW, I wonder if they've gotten new management since the last reviewers ate there. I love Chow Baby! Yes, the valet parking is mandatory. I'm not sure why that's a problem? This isn't the first restaurant that I've been to that has that policy. The waiters were polite and explained the process clearly: you receive a wooden paddle with your table number (you write your name on it). You stick it in your black bowl, which you fill with your choice of rice, noodles, toppings, and sauces. You should use three scoops of rice and sauce. Then you fill a red bowl with meat. Everything is clearly labeled and someone came along while I was in line and cleaned up after the messy people in front of me. You leave your bowls and go back to your seat. Your meal is cooked and brought out to you. Rinse and repeat. You can take a bowl home with you for $5 extra which I always do because it heats up well. I love Chow Baby and will be bringing everyone I know there! more

I paid my first and last today visit to this relatively new eatery on Ponce de Leon. The food might be good, but even sheer gastronomic perfection couldn't make up for the the poor service and uncaring attitude of the owner and staff. more

First time at The Real Chow Baby on PDL last nite. I have a plethera of concerns: more