The Patapsco Bank

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1301 Merritt Blvd
Dundalk, MD 21222

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(410) 285-1010
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Main categories:

Banks

,

Mortgages & Loans

Related categories:

Legal & Financial

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The Patapsco Bank - Dundalk, MD
The Patapsco Bank - Dundalk, MD
The Patapsco Bank - Dundalk, MD
The Patapsco Bank - Dundalk, MD
The Patapsco Bank - Dundalk, MD
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Worst

I have my mortgage with this company and my skin crawls when I speak to anyone in the mortgage office. The customer service agents are rude and smug - like a teenager with a chip...

Customer service makes my skin crawl. 3/17/2010

I have my mortgage with this company and my skin crawls when I speak to anyone in the mortgage office. The customer service agents are rude and smug - like a teenager with a chip on her shoulder. The overwhelming feeling I get when I call there is that I am a lowlife with an unwanted debt to their company. Last I checked we entered into a mutually agreeable contract. Someone tell that to the people on the phone at the bank! Pros: local Cons: terrible customer service, impersonal for a local business more
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Additional information
  • Hours: Lobby: Mon - Thu, 9am - 5pm; Fri, 9am - 6pm; Sat, 9 am - noon; Sun, closed; Drive-through: Mon - Fri, 8am - 6pm; Sat, 9am - noon; Sun, closed
  • Neighborhoods: Dundalk
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