The Palms Pet Resort & Spa

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12410 Bandera Rd
Helotes, TX 78023

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(210) 695-1166
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The Palms Pet Resort & Spa - Helotes, TX
The Palms Pet Resort & Spa - Helotes, TX
The Palms Pet Resort & Spa - Helotes, TX
Reviews
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Best

this is a great place to leave your pet. We have never boarded our two older dogs, but we had to leave town for two weeks - no choice. We were frantic with worry about leaving the...

Worst

All reviews seem positive

Editorial review from Citysearch 4/17/2013

We have been using The Palms Pet Resort & Spa since the day it opened. We currently have 2 Golden Retrievers and 1 Sheltie and all 3 dogs go to the Doggie Playcare. We have also used the boarding facilities when we go out of town, and the grooming facilities. We can't say enough good things about the facility. The Resort & Spa are extremely clean, the receptionists and very friendly, and our dogs absolutely love the Playcare. You can really tell the staff loves our pets as much as we do. more

Editorial review from Citysearch 2/28/2013

The Palms Pet Resort is an excellent place to take your pets. I take my three dogs to doggie day care on small dog days. They love it. They get very excited when they see when we are going to the Palms. The part I love is that the Palms has separate days for small dogs apart from other dogs My chihuahuas can play and romp and I don't have to worry about them getting hurt. I have also boarded my dogs at the Palms. The staff are always happy see my pets and greet them by name. The place is always spotlessly clean. I never have a problem with leaving my babies there while I am away. more

Editorial review from Citysearch 2/27/2013

The Palms Pet Resort is The best place for boarding and doggie daycare in San Antonio. All the staff really love the pets, and you can tell by how excited our dogs are when they go. They also have staff in the building 24 hours a day, and that is why we will never board our dogs anywhere else. Also, they have been there for over 5 years, and the place NEVER smells bad. We have checked out some of the brand new places that smell like dirty wet dog right when you walk in the door. The Palms doesn't even smell in the back part of the kennel when they gave us a tour! They also have a Vet right next door if there is an emergency. We have been really happy we found them. more

If your dog is a member of the family... 3/23/2010

this is a great place to leave your pet. We have never boarded our two older dogs, but we had to leave town for two weeks - no choice. We were frantic with worry about leaving them with anyone! The Palms took care of them in a caring and loving manner and when we picked them up they truly seemed to be fine... much to our relief. Our dogs are inside dogs so we boarded them in a suite and purchased private playtime and requested they only be with each other. All of our requests were met. A sincere thank you Palms for giving me a place to leave my pets. Pros: Clean - caring and professional staff Cons: ... honestly... can't think of any more
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Vet owned premier pet resort - providing a safe environment in a state-of-the-art facility for San Antonio & the Texas Hill Country.

Owner Message
  • Your pet will enjoy our luxurious accommodations, Day Care / PlayCare, and pampering at The Palms Salon & Spa. Your pet is cared for 24 hours a day by PCSA certified staff directed by licensed Veterinarians.

Additional information
  • Hours: Mon - Fri 7am - 6pm Sat 8am - 3pm Sun 3pm - 5pm
  • Neighborhoods: Helotes
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