I was giving this as a gift to my boyfriend for his birthday. I planned it out and booked an appointment. Less than 24 hours before the appointment, they called to cancel because of repairs needing to be done. I rebooked and rescheduled everything on behalf of my boyfriend since I was trying to keep it as a surprise. They called a mere few hours before the second appointment and canceled our experience. Their customer service was horrible and they couldn't have cared less how they inconvenienced us. I want a refund please!
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