I went here with 12 of my family members yesterday, for my birthday and my aunt's birthday. Some of us came as far as Traverse City and Howell. The waitress was lazy, nearly all of us had empty glasses and had to beg for refills! My fiance asked her what was on the reuben and she obviously didn't know and was faking her way thru the answer. I asked her to replace the alfredo sauce with vodka sauce and she was very confused by this (although vodka sauce was clearly on the menu), and argued with me that vodka sauce IS the exact same thing as marinara!! I complained to the old lady manager who couldn't have cared less. They also refused to split the checks up for separate payment!!! Claimed they couldn't do it. But they were dam* sure they were able to put the 15 percent gratuity on there for the waitress who took absolutely no pride in her job!! This was my fault because i actually went to this restaurant a few months ago with my friend who raved about it and we had a pretty bad experience there then also. I waited 15 minutes for a fork, and my friend was at the register waiting around to get the bill because the waiter was taking for ever. My friend had set his money down on the counter, and when the waiter finally came up, he picked his money up and moved toward the waiter. A young hoochie-mama hostess then exclaimed very loudly to her coworker, ""That OLD MAN just RAN OFF with those two twenties that were here!!!"" my friend yelled back at her, ""uh HELLO!!! it's MY money!!"". she simply said ""oh"" and didn't even offer an apology. I will never go back to this cesspool of sh** and degradation to the customer!! I hope they go out of business. what a hellhole.
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