The Globetrotter Luggage & Gifts

While many people easily take time to express their anger at poor service, I am compelled to take the time to express appreciation for the above and beyond service I recently experienced with Joe and Globetrotter Luggage. I am heading out on a long international trip next week and am under tight time deadlines. Upon examination of my packing options, I found three luggage bags needed repair help. I took the bags into Globetrotters and they more than took care of the issues. They happily packed and shipped two very large and unwieldly Hartman's and only charged me a nominal shipping fee. Their connections to the manufacturers resulted in several considerations I could never have gotten on my own - Hartman fixed 10+yr old bags and drop shipped to my house. Without missing a beat, they then used their connections with High Sierra to get a replacement of a bag whose backplane was shattered. High Sierra dropped the ball a bit but Globetrotters kept after them and were able to get a free (!) more

I needed a new set of luggage recently and was helped by Joe. He knew the merchandise inside and out. He pointed me in a specific direction after listening to my needs. I asked about some of the other lines he carried and he had good reasons as to why he suggested one over another for me. It was a great sales experience. more

If you are looking for something specific, this would be a good place to go to... as they have a lot of choice to select from. Staff is very friendly and helpful more

If you are looking for a specialized piece of luggage, this is the place to go. They have a good selection and the staff is extremely helpful. There is also a large selection of Vera Bradley. more

I went here looking for a gift and for travel supplies and found exactly what I was looking for. The prices were good, the quality was exceptional, and the sales people were very helpful. They showed me a variety of options for the jewelry case I was looking for and they had lots of the luggage tags I needed in stock. They have an extensive selection of Vera Bradley as well as other unique leather goods. A fun place to shop. more