I wanted to surprise my fiance with a night at the Franklin and dinner at Talulla's, where we met. Vanessa at the front desk was very nice on the phone, and when I arrived to prepare the room, the gentleman working at the front desk was extremely nice, efficient and accomodating. He offered to make reservations for us at the restaurant, made sure we had champagne glasses and was very understanding in the morning about our request for a later checkout. The front desk person during the night was also very accomodating to our requests. The decor and comfort of the hotel are fabulous - we came away wanting to employ some of the same styles in our new house! The sheets are amazing, the bed is to die for, as are the fluffy towels and robes. You can even special order the type of pillow that you prefer. Our room had a large private balcony overlooking Franklin Street. Overall, we had a perfectly wonderful experience and can't wait for another special occasion to do it again! This place is all class.
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