top 10

The Finishing Touch Floors Inc.

Claim
marker

25252 Cabot Rd
Laguna Hills, CA 92653

marker
(949) 770-1997
Incorrect info? Correct your listing
Main categories:

Flooring Contractors

Related categories:

Home & Garden

,

Floors

Reviews
( 11 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

Fantastic in every regard! Timely, excellent work, competitively priced and very customer service oriented - they crews are great, too. It was a genuine pleasure to have Dave ...

Worst

The owners will tell you anything to get your business. Dave and Donovan both, father and son, are dishonest. They ruined my VERY EXPENSIVE, 3/4"", solid, hand scraped, distressed...

Editorial review from Citysearch 7/25/2013

Do your homework! See Jayson's comments below... I too had the same problems with this company. Really, how are they in business. I had hired them 6 months ago for a big job and had the same experience as Jayson. If you hire them, you will too. I had to hire someone to come in and strip my floors and start all over! Buyers beware. more

Editorial review from Citysearch 10/8/2012

Please do your research on the internet (not like our family!) they did half of the work and never showed up again. I took weeks off work and they never showed. They are being sued by many people and have lost their license.Don't believe me just look! more

Best Flooring Source in Orange County 5/21/2012

Fantastic in every regard! Timely, excellent work, competitively priced and very customer service oriented - they crews are great, too. It was a genuine pleasure to have Dave Johnson and Donovan Johnson help us with our hardwood floor, carpeting and granite counter top needs. They are the best in the business! more

A PLATINUM FLOORING BUSINESS 3/23/2012

Dave (owner) offers quality service and has superior knowledge about his products. His installation team is punctual, has superior craftsmanship, and works to please the customer. Not a scratch was on my expensive, awkward furniture in laying my carpet. All this with reasonable prices and down home courtesy. A rare find in today's world. Liz Cobb more

BEST FLOORING PLACE IN THE BUSINESS 1/4/2012

Best products services and prices...Dave is an absolute pleasure to work with!! Don and Lee McNutt more

Excellent flooring company! 3/16/2011

This company performed very well during the bidding, installation, finishing and follow up stages. We had both carpet and wood flooring installed in our home and the final product of both were excellent. Not only can my wife and I recommend this company for their work but also the courtesy and attentiveness to detail displayed at every step of the process. Consistent with the quality of their work, all of their craftsmen were on time, courteous, skilled and made sure that our home was clean whenever they left for the day. In addition the estimated times were right on the money! \r more

Simply the Best....Professional & Thorough 3/11/2011

We were referred to Finishing Touch by a close friend and we will always be loyal customers and have and will refer this family owned company to our friends and acquaintances with complete confidence.  After a severe slab leak we were discouraged with our search for the right company for  flooring replacement.  And then we were introduced to Finishing Touch. Dave Johnson's son, Donovan, immediately put us at ease and sent us home with several flooring samples to try out.  He visited our home 3 times to help in our selection.  Dave, Donovan and the Finishing Touch team replaced over 1,000 square feet of hardwood floor in our kitchen and den with minimal disruption.  The result was so beautiful that we had Finishing Touch replace the remainder of our downstair's flooring, including a slate entry way......a real show stopper. Everyone who visits our home comments on the beauty and richness of the hardwood floors and the elegance of our slate entry way. Home remodeling can be very stressful, but the professionalism and expertise of Dave, Donovan and the Finishing Touch team made the process exciting and stress free.  We love the results and the new look of our home. We are ready to tackle our upstairs re-model and Finishing Touch will be our trusted partner in the project. Thank you Dave and Donovan! Don & Jodie more

Great service, great prices, very trustworthy 3/9/2011

Finishing Touch has installed carpeting and flooring in our home twice in the past 12 years. We have been very happy with there service, products and willingness to make sure everything is done just right. We would certainly use them again in the future. more

The Finishing Touch has a key to my home 3/9/2011

It is so comforting that in the days of Big-Box stores, online purchasing and other impersonal purchasing methods, to have personal relationships with trusted family businesses. Our most precious financial asset is our home. Whenever we have moved, we call Dave, Donovan or Kyle to invite them to visit our home and to make suggestions. We give them a key to our home and ask them to inspect the flooring and kitchen and to give us an estimate to add the extra appeal to our home. I can't think of a better recommendation to give to our long time, trusted home improvement business, more

Wish we'd found them sooner! 3/8/2011

This company is great and I love that it's a family business. They do great work and I recommend them to everyone. I only wish we had found them sooner...would have saved ourselves some money. They've done our wood and travertine floors and they look beautiful. Both times it was a very positive experience. We're also getting carpet from them in the next couple of months. They are very professional, dependable and have a great work ethic which is very hard to find these days. Thank you Dave & Donovan more

The Best Flooring company in So. Orange County! 3/8/2011

The Best Flooring company in Orange County! I am a developer/investor of upscale real estate, And I would never refer someone or company if I didn't feel they should be referred. The finishing touch staff, makes the grade. They installed wood flooring in my personal home in Laguna Hill, using the best grade of materials and the finest craftsmanship! All of the work was done on time and at budget and I always knew what to expect each work day,which was great giving my business schedule. Even my dogs were glad to see their crew each morning! Keep of the good work Donavon and Dave! I will see you on my next remodel. God Bless America! more

Great People and Great Business 3/7/2011

Dave, Donovan and Kyle are AMAZING! They go above and beyond to get what I needed done. They were very friendly, informative and knew a lot about all the different options i could use to get my house done. I would HIGHLY recommend them to anyone who wants a job done RIGHT! more

Professional 3/6/2011

David and Donovan were great to work with. They were flexible in pricing, and my time schedule. My tile work is complete, and the task was difficult to say the least, but they flat out rose to the occasion. My wood floor are almost complete, needing only minor touch up, and they turned out very nice. They saved a 60 year old floor. They assure me that I will be 100% satisfied, and so far I give them 5 stars and two thumbs up. They were even kind enough to take care of some damage that a careless contractor left me as a surprise. Keep up the good work guys.\r TF Laguna Beach, CA more

Run away fast!!! 12/19/2010

The owners will tell you anything to get your business. Dave and Donovan both, father and son, are dishonest. They ruined my VERY EXPENSIVE, 3/4"", solid, hand scraped, distressed, custom walnut floor. When it came to fixing the problems, they said they would fix ""some"" of them and the major problem I had, ""chatter marks"" which are ripples about every inch covering the entire floor, could not be fixed. When It came down to actually fixing it, they wouldn't return any calls, emails or wouldn't even call me when I went in and they said they would. They PROMISED"" that they would make the job right and we would be very satisfied customers. But nothing ever got repaired, the chatter marks, the foot print, right in the middle of the floor, the divot in my baseboards, all the way around the room from the workers sanding too close to the wall and cutting into the boards, the ""shadow edging"" which is the hand sander tilted on a slant to get closer to the wall and ""digging a trench."" This is all in addition to them flattening out my beautiful hand scraped floor. I made it perfectly clear before I hired them, that I wanted to keep my hand scraping. Donovan said they would lightly sand it and it would still exist. It was ruined!!! Never got anything fixed, not even the footprint. more
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Owner Message
  • We have been serving Southern California’s Residential and Commercial Flooring needs since 1977. With locations in Laguna Hills, Costa Mesa, and Los Alamitos we are able to provide services throughout southern California while still maintaining a personal design experience to fit each customers needs. We’ve been around long enough to know how the industry works. We are by no means a fly by night flooring company. Our success is solely based on Happy Customers. With our assistance, you’ll never have to worry about the wear and tear of your floor coverings again. Our friendly service representatives are ready to take your inquiries, so be sure to contact us at your earliest convenience. We offer free estimates and financing is available.

Additional information
  • Hours: Mon 10:00AM-06:00PM, Tue 10:00AM-06:00PM, Wed 10:00AM-06:00PM, Thu 10:00AM-06:00PM, Fri 10:00AM-06:00PM, Sat 10:00AM-05:00PM
badge