The Dump

I brought a recliner for my 87 year old aunt that only worked ONEday and cannot even get a response from this store. You should be ashamed of yourself for treating customers so poorly! I am going to call the better business bureau on this store. It is truly a .... dump. more

I will not ever buy another thing there, or recommend it to any one. They do not stand behind their warranty. We bought a mattress there, about two years ago, with a 15 year warranty, the mattress has a big sink hole about 3 1/2 in deep. We only slept on it a total of year, They denied our claim, and said there was not a deffect in the mattress, even though they would not send a rep. out to even to look at it. then they tried to say there was a stain on the mattress, in which there was not. They evaded the issues aound the warranties through deception. We had been arguing this matter for over 4 months. The Paramont mattress Company is the warranty company, who denied our claim as well. Beware buyers!!! Linda & Stan Sydlosky more

I walked in, saw the dinette set I'd dreamed of. Dark wood table with marble top, 4 high back leather chairs, and a matching leather bench. I was happy. The price was unbelieveably low. I wrote out my check and was promised delivery in two weeks. This was 1/16/10. On 1/28/10 I was informed my check did not process and we needed to do it again. We did. They took payment on Feb. 1st. 8 weeks later after many frustrated calls to the store, my set was delivered (March 13th-14th)... without the bench. The contracted delivery men were two young asian gentlemen who have only been delivering furniture for a month... they did not have the proper equipment to move my set. I was scared. After getting it in my apt. I realized they did not have the bench. They did not know about a bench. Called the store and spoke with a manager, he promised he would have the bench delivered the next day. Its now April 2010, and while routinely checking my bank account, noticed "The Dump" had taken payment on April 4th from my account (without my authorization) for the set that was already paid for Feb. 1st. I contacted my bank to alert them of an unauthorized withdrawal, the Oaks, Pa. Police Dept. to file a complaint, and the Better Business Bureau. This has since been straightened out and the money returned to my account. Sadly, I did not have a good experience with The Dump, and will not be returning. I have not been offered any restitution (gift card, etc.) or an apology from their store or corporate office for anything I've been through. Good Luck to You!! Hopefully my situtation will not be yours. more