This place seemed really nice when I dropped off my dog, I felt my precious little girl was in good hands.While I was dropping her off and explaining what I wanted done for her hair cut, I asked if they plucked ear hair, & cleaned the ears, she said, Yes, that?s included in the groom.When I picked her up, everything seemed great, I didn?t check her ears, I thought my saying something would make it a priority. I get her home, & checked her ears, low and behold, not cleaned or plucked.Then upon further inspection, she has a chuck missing from her face.I call the place, tell them what is going on, & she was like well you can bring her back in so we can fix her ears, & there was a mat in her face where the chuck is missing, it was hurting her brushing it out. I comb my dog at least every other day, & I know that there was not a mat large enough to make her face that uneven (if there even was one), & they didn?t tell me when I picked her up. The owner really didn?t seem to care that I was upset, and only said to bring and they would fix it one time. Very poor customer service, clearly they have no idea what they are doing, and very overpriced ($41 for a yorkie). DO NOT TAKE YOUR DOG THERE
Pros: nothing
Cons: inexperienced, overpriced
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