Pick Up & Delivery $25.00 -- For in home services there is a flat rate pick up charge of $25,if you wish to have your computer or laptop worked on in home this fee is waived. Diagnostics (free) - Want to discover what the problem really is before investing money into fixing it? I will go over the problems or concerns you might have with your PC or Laptop and we can discuss possible solutions which meet your budget. Virus Removal $75 -- Malware,virus issues,pop-ups and other annoying possible security issues can be removed and eradicated from your personal computer or laptop for a flat rate charge of $75. If for some reason the virus has infected certain parts of your operating system and cannot be safely removed a reformat may be needed. Reformat $125 -- If for some reason you need an operating system reformatted possibly due to a virus the fee is $125 this does not however include any data backup such as pictures,music,documents,etc. Reformat With Data Backup $155 -- If y ou have important documents,pictures,music,etc. that you need transferred back onto your computer after an OS reformat the flat rate fee is $155.