Texas Toyota

price of extended warranty was not delivered as promise, got charged the full amount,instead. more

Shaun Gray was outstanding. He was very helpful and friendly. My overall service experience was great! more

Robert is always a pleasure to work with. He answers all my technical questions and is very knowledgeable about my highlander. He also sets good expectations with how long my visit will be and then meets those expectations. more

Freddy is great! He has a warm demeanor and is very likable. He worked very hard to meet our criteria. Exceeded my expectations. We will be back in a few years and we will be asking for Freddy. Thanks. more

I have noticed that your consultants are very sincere in their interaction with the people. Keep up the good work. Would not go anywhere else. more

I was very impressed with the cordiality of the staff. The customer service is the main reason I keep returning to Toyota of Grapevine. Keep up the good work! more

The service and courtesy I received were beyond reproach. I've been to other dealers in the Dallas area and this location is still the best. My service advisor (Dawn Kolberg) was exceptional in convincing me to return to Texas Toyota for my auto repair. Bobby Eyeington was equally exceptional with his customer service and attentional to detail. Combined, they are an excellent team and represent Toyota incredibly well. They are an asset to the corporation and should so be recognized. I'll return. more

Hosa was great. All that I came in contact with in the service department were very kind and attentive. I would recommend Toyota of Grapevine to others without hesitation. Thank you for your wonderful service. more

Sean handled my last minute service appt wonderfully with all my vehicle concerns. It was great to work with someone who was professional, courteous, and has a great sense of humor in a hectic job environment as I am in the same industry dealing with people all day. I will no doubt be back. You've got a great person working for you. more

Everybody at your dealership was very friendly and pleasant to work with. I wasn't pressured at all and that is the experience that most dealership does not express. I will definitely recommend your dealership to anybody looking for a good quality Toyota vehicle. Thanks! more

My experience from top to bottom was excellent. Wonderful communication and desire to do the best. more

The people in the dealership were friendly, professional, respectful and easy to work with. I am very pleased with my vehicle, the price and the amount they gave me on my trade. The salespeople, management and the gentleman in the finance department were the best I have ever worked with. more

We went to Toyota of Grapevine after quite a bit of time spent researching what kind of car made sense to buy for our daughter. Since she was personally contributing 1/3 of the price from her own money, it was important that everyone was happy with the final decision. Not only did Wesley impress us with the desire to sell a car, he was genuinely interested in getting the right car and winning our business! more

Texas Toyota Team is fantastic! The best, friendliest, most helpful, hard-working, patient, eager to please, cooperative team players, etc., that I’ve ever had the pleasure to work with at any dealership in 34 years of buying used/new cars in three different states! Sam Scarlett was phenomenal: so easy to talk to and to work with; great listener and communicator, provided and researched all requested info and cars to look at and test drive, extremely helpful in interacting and coordinating all individuals and info required to complete trade-in info of my daughter’s 2009 Corolla LE and really went all out! Tremendous effort/job, appreciate greatly, could not have accomplished without Sam!! Emad was very nice, helpful, polite, quick in calculations, offered good trade value for excellent condition Corolla and purchase of RAV4. Extremely sharp, quick, willing to help! Mel Soto Jr. was very friendly, engaging, talkative and outgoing --- easy to talk to and work with, good multi-tasker, quick, efficient, helpful, really enjoyed him, and felt completely comfortable after his explanations about all financing info. Greatly appreciate his effort! Thank you very much for your super team and their effort! more

Ryan Moore was easily the finest salesman I have encountered in the many vehicles I have bought. He obviously was interested in finding me the vehicle that would be pleased with and at a price that was affordable to me. This dealership is great and will definitely recommend them to any who ask! more