Terrebonne Ford

Terrible service. They do NOT care about you just your checkbook. I took my F-250 for service and my front end was shaking. They said nothing was wrong buy there tires. I left and had to drive 45mph on the way home it was shaking so bad. My truck is a 2009 3 years old. 50,000. dollars brand new. I took it back to Terrebonne Ford and paid 1700.00 for parts and service. and 300 for a rental. Oh and buy tires they said. The truck shook even worse I had to drive on the shoulder of the highway to not block traffic. I went to Baton Rouge and bought brand new tires it did not help I had them taken off so I didn't wear them out too. I emailed Terrebonne and three months later and I still have not had a response. I called Ford Motor Company and was told they are a franchise and couldn't be held responsible my only recourse is to sue. Apparently Ford motor doesn't care as long as Terrebonne sells cars and Terrebonne doesn't care as long as they are not caught. These people will screw you. Please Please take your vehicle somewhere else. more

Ahh, the quest to buy a used car. Let me start by saying (so you will know where I am coming from) Larry and Yogi at Terrebonne Ford used cars are typical, lying, talk out the side of their mouths, used car salesman. I honestly put them right up there with politicians and convicts. They bait you into their over price car lot with “Guaranteed Financing” and low, low prices. LIES!!!! There is no guaranteed financing and if you don’t qualify the only thing you have to show for your waste of time is another blemish on your already poor credit report. They get you to fill out an application (takes about an hour) have all your information (sale to internet and other sales solicitors) get a picture of your drivers license (no telling what for) and then the IGNORE you. Won’t call you back and do the typical shuffle all used car salesman do. Think about it folks, have you ever met a used car salesman that wouldn’t rip off his own mother for commission. The bad part is I went there during tax season, when the mark the cars up higher and really don’t need your business. What they did not know, and if they had bother to return my calls, is I could of come up with a higher down payment if required. I guess they don’t need my money. I am following this up to the BBB of Houma with a complaint of false advertising for the claim of Guaranteed financing. My advice is, take cash, don’t go to overpriced lots and save your self a big old headache. more