Terminix

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9406 E K Ave 1
Kalamazoo, MI 49009

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(269) 544-7847
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Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
Terminix - Kalamazoo, MI
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I recieve a postcard with an appointment for an annual inspection. I wait at home for the guy to show up, he doesn't show. I call the # on the postcard and they tell me to check...

Terminix customer service is Horrific 3/21/2012

I recieve a postcard with an appointment for an annual inspection. I wait at home for the guy to show up, he doesn't show. I call the # on the postcard and they tell me to check my front door because their ""records"" show he was there. He came by 4 hrs. before the appointment and inspected only the outside. I now have to reschedule for interior inspection. I reluctantly reschedule for first appointment on a Sat. am (8-10am). The guy shows up at 11am whining about how the company overschedule him and he is running all over southwest Michigan. I call, during business hours, to talk to a supervisor and a supervisor isn't available. He's suppose to call me back. 3 days go by and I never hear from a supervisor. I call again. Still not available, I demand a supervisor, and 1 miraculously appears. He tells me about how he gets these calls all the time and his job was threatened when he tried to solve a previous customers situation. I demand someone's name and # at headquarters and after pushing hard he gives up the info and asks me not to mention his name because he will lose his job. I call the number and never get anyone that even tries to help. I receive the annual invoice for protection on 3/19/12 in the mail with a due date of 3/23/12 - policy runs from May to May. I call to question this and am told a manager will call me. 3 days later I'm still waiting. more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

$50 Off Pest Control or 10% Off Termite Service. Ultimate Protection Guarantee. Call 855-239-3248 & Schedule Your FREE Inspection Today!

Owner Message
  • For over 80 years, Terminix® has been protecting homeowners from termites and pests and the devastation they cause. We'll act promptly to assess the problem, and deliver a lasting, affordable solution built around you and your home.

    No other pest control company can offer a stronger guarantee than Terminix®. We call it Ultimate Protection®.

    Same-day solution - If you need us, contact us. We'll have a proposed solution for you within 24 hours.

    Done right the first time - If not, we'll come back at no extra cost until you're satisfied.

    100% satisfaction or your money back - If within the first 30 days you are not happy with our services, we will refund your annual payment and cancel the plan.

    Lifetime damage repair - Terminix® promises that if there is ever any live termite activity, we'll treat it promptly at no extra cost. And if there is ever any termite damage caused by live activity, you'll be covered for repairs as long as you maintain your protection.. Call today to discuss your pest problems: Ants,Antlions,Aphids,Army Ants,Assassin Bugs,Bed Bugs,Bees,Black Flies,Black Widows,Brown Dog Ticks,Brown Recluses,Bumblebees,Carpenter Ants,Carpenter Bees,Carpet Beetles,Caterpillars,Centipedes,Chiggers,Clover Mites,Cockroaches,Codling Moths,Crab Spiders,Crazy Ants,Crickets,Daddy Long Legs,Deer Mice,Dragonflies,Drain Flies,Dust Mites,Ear Mites,Earwigs,Fire Ants,Fleas,Flies,Fruit Flies,Garden Spider,Gnats,Grasshoppers,Grubs,Gypsy Moths,Hobo Spiders,Honeybees,Hornets,Horse Flies,House Centipedes,House Flies,House Mice,House Spiders,Japanese Beetles,Jumping Spiders,Kissing Bugs,Ladybugs,Maggots,Mayflies,Mealworms,Millipedes,Mites,Mole Crickets,Mosquitoes,Moths,Mice,Nematodes,Praying Mantises,Rats,Red Ants,Red Spiders,Rodents,Scales,Scorpions,Silverfish,Spiders,Springtails,Stink Bugs,Stoneflies,Tarantulas,Termites,Thrips,Ticks,Wasps,Weevils,Wolf Spiders,Yellow Jackets.

Editorial
  • Advanced treatments for termite and pest control since 1927. Free inspection and evaluation.

  • 11/9/2006 Provided by Citysearch
Additional information
  • Hours: Daily 7am-7pm
  • Payments: Master Card, Discover, Visa, American Express
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