Tender Sender

LOVE LOVE LOVE tender sender ! It use to be weird going into this place the staff would have sour attitudes about everything but recently i went in to wrap a gift to begin with the staff was TOTALLY nice i enjoyed there company while my gifts were being wrapped.Im a bit picky when it comes to small details but after 20 min all of my gifts were wrapped to perfection. more

ok, so after reading these bad reviews, i was really afraid to go to this store, but i was in a rush and just did. anyway, i got really really good service!! while i was getting my gifts wrapped i also decided to get a key made and both turned out great. when i went to pay i saw a sign that said ""UNDER NEW MANAGEMENT"" so i guess that is why i had such a good experience. so all in all people, i wouldn't worry about going here now. the ownership has changed...i even got to speak to the new owner and he was a really really nice guy. everyone was really happy to be there and very professional while helping me. oh ya, and on a second note they have really nice wrapping paper and really really cute decorative boxes that are alternatives to getting stuff wrapped...so i got one too....nice new ideas. :) more

Where to begin, I purchased 2 colorful keys from tender sender and they molded it to fit my house key. When i came home to open my door the key did not fit. I went back to the galleria and informed them that it didn't work, A man by the name of Sonny, ""fixed"" it and said if i had anymore problems to come back. Once again, the key did not fit. By trip #3 I was very frustrated. When back to the mall and the cashier, very casually said its not that big of a deal and that I?m sure you don?t live to far away from the mall. This isn't about being close or far form the mall, its the fact that I made 3 trips to the mall, and instead of apologizing for this inconvenience, it was merely pushed aside as if it was not a ""big deal."" A class-less women by the name of Lisa, rudely began shouting at me and suggested that I was lying. She stated that no other customer had complained before. (mind you this is in front of every customer in the store) She shoved the 7 dollars that I paid for previously in my face without a single apology. The 7 dollars isn't gong to make me rich or poor its the discussing way she handled her customer. Pros: no pros!!! more

This packing/shipping place is extremely convenient if you're in the mall and need to ship your purchases right away. Located on the 2nd floor near the doors by the police station, you can stop at the Tender Sender storefront on your way back to the parking lot. I avoid the place during the holidays though. It's more than insane...whatever that may be. more

I WENT TO THIS STORE TO CASH MY CHECK AND THE LADIES THERE WERE BOTH RUDE AND SNOBBISH. I ACTUALLY RATHER WALK THE EXTRA MILE OR SO TO CASH MY CHECK THAN EVER SET FOOT IN THAT HORRIBLE PLACE AGAIN. TRUTHFULLY, THEY SHOULD CLOSE IT DOWN AND OPEN UP A CHECK INTO CASH. IT WOULD JUST MAKE EVERYONE'S LIFE EASIER. Pros: NO JOKE, THERE ARE NO PROS WHATSOEVER. Cons: RUDE STAFF, SLOW SERVICE..JUST HORRIBLE! more