At Answerfone, Your Clients Have Always Reached a Human
Since 1925, we've known how important it is to talk to a person and not a machine. We eliminate "that impersonal machine beep" and the most hated "press 1, 5 or whatever, to talk to an operator", automated call routing disservice.
However, we don't dislike technology - we utilize state-of-the-art data gathering computer technology and enhanced network features to track and deliver timely, and accurate messaging, but your clients always talk with a human first.
In many ways, we become an extension of our client's staff. Whether answering an after-hours call, taking and routing a service call request, or filling a catalog order, we help our clients become more productive.
Let us show you haw outsourcing your call-center will change the way you service your valuable clients.. Human and Technical Interfaces for Message Retrieval and Delivery Include:
* Live Operators
* Fax
* Voice Mail
* Email
* Cellular
* Alpha Paging
* Numeric Paging
* Analog Phone
* Digital Phone
* Palm-Size Computers
* One Number Recognition
* Short-Term Toll-Free Access
* Electronic Archiving
We've Got a Solution for Any Business:
* Physician Message Centers
* Legal Office Call Centers
* Emergency Call Centers
* Insurance Claim Centers
* Prequalifying Callers
* Product and Catalog Ordering
* Service Call Centers
* Warranty Fulfillment Requests
* Targeted Surveys
* Inbound Toll-Free Response
* Broadcast Advertising Response
* Internet Order Processing
* Order Tracing with Customer Feedback
* After-Hours Messages
* Holiday Answering
* Short-Term Staff Shortages