My husband (a soldier) came home to visit family for the holidays and contacted Ted's for a product that was difficult to find in the local market here. The man on the phone was obviously a tobacco snob and suggested I check the ""low end"" stores like Indian smoke shops and convenience stores. Hmmmmm - like I hadn't thought of that before I called Ted's. Too bad that Ted's has become too good to service a request without arrogance and condescention. This family will take our ""low end"" and ""high end"" business elsewhere.
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