Our "experience" began and ended with poor and rude service. In the middle was crappy food. The servers either brought the wrong tapas, forgot to bring them altogether, didn't understand English well, and were generally rude. The food was not prepared well. It was either cold, lacked flavor, overcooked, or undercooked. I can't say there was anything that the four of us really enjoyed, even though we all have very diverse tastes.
The owner asked if we enjoyed the meal; we told him we did not. He became visibly upset and told us we were wrong. He interrogated us on what specifically was wrong and sampled from two or three tapas left on our table, saying how wonderful they were.
As we were leaving, we heard the Flamenco dancers chastise the crowd to stop clapping if they were not "professional clappers". We also overheard the large party near us discussing similar complaints about the food and service.
This was probably the worst dining experience I've ever had, especially when you consider the combination of high prices, horrible service, and terrible food. The only positives I can say about the place was the unintentional comedy (the caricature of an owner, flamenco wannabe's, etc.) and the decor. Just as some of the positive reviewers can't believe or understand the negative reviews, I'm just as incredulous over the positive reviews. The over-the-top reviews seem fake, but who knows. I've added to my review because I just want folks to consider the great divide between reviews and realize that at best your experience will be spotty. At worst, your experience will mirror some of the negative reviews, which means you will be broke, still hungry, and angry.
Pros: Leaving, unintentional comedy, Ambience/decor
Cons: EVERYTHING ELSE, EVERYTHING ELSE, and... EVERYTHING ELSE
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