Loved the ambiance, decor, lounge vibe and chill-out music! We went this past Friday night around 5:45 for happy hour and the place was already packed. Loved that they have a great selection of unique craft beers on tap, especially my favorite Delirium, however that's where the positives end. \r
The bartenders are all on a huge ego/power-trip, and definitely pay very very close attention to the negative reviews commenting on the service at this place because they are BEYOND accurate to a tee. After being glanced at and unacknowledged for about 10 minutes standing there with my co-worker, he had to grab a bartenders attention, apparently over by their "service area" and ordered our drinks. After he ordered, we received an EXTREMELY rude, blonde bartenders demand, using and waving his hands to "move out of his service area, as it's not for the customers". (You look great we are all REALLY impressed.) Fact of the matter is, he wouldn't have had to be in your "service area" to order our drinks if you were acknowledging us in the first place and doing your job.\r
My advice to the management here is that it would be much more effective from a business perspective to hire bartenders that acknowledge and know how to treat their customers, especially first time ones. First impressions are forever lasting. Overall, loved the beer and atmosphere but would take Yardhouse any day over this place until new staff is hired that know how to perform with the utmost professionalism.
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