I started taking my dog to this kennel 10 years ago when she was a baby. Everything seemed fine, the food she was fed was of a decent quality and she always came back home nothing more than tired. I got a second dog and stayed with the kennel since they could stay together and I got a discount for the two.\r
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After some time, the food quality dropped and I felt like the place wasn't kept up as well. Customer service was ridiculous, but I guess I could deal if I was just leaving them for a day or two here and there.\r
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Then... \r
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I picked my dogs up after a weekend and my eldest one was acting funny. Her belly was sore and she got snappy if you tried to touch her, but there were no marks. I figured she had accidentally hurt herself. She got better quickly.\r
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The next time I took them back, same thing. She came back in even more pain, but this time there were very evident bruises all over her stomach. I called the kennel and, without being at all confrontational, reported the problem. I expected a little concern and a ""we'll look into it"". Instead, I was bombarded with outrage that I could even assume someone who worked there would injure my dogs. I told them again I wasn't making accusations and that I was just reporting the problem. More attitude...\r
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Needless to say, we don't go there anymore and I haven't kenneled my dogs in over 2 years. It's like choosing a babysitter for your kid: If you feel at all weird about anything, move on.
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