Tahoe Springs Water Co

Great service, lovely man that helps carry in the bottles. more

Our delivery guy is really nice and the office staff are friendly. more

I would describe my experance as worry free. I am a person how life go 90 MPH and do not time to worry about water. If i forget to put my empties my delivery guy will leave me, my usaul order and call me the next time to remind me to put them out. with Tahoe, the water is one less thing i have to worry about.? more

Our delivery guy is really nice and the office staff are friendly. The water tastes great! more

Great, reasonably priced. Always willing to deliver water when i need it, even on non-scheduled days. more

EXCELLENT!!! more

I like the fact that you have on line bill pay. It will make it easier to pay my bill.? more

very good. i always get my water when i need it and you guys are always there for my questions and i am glad that you Tahoe springs is my water provider.? more

No troubles! more

Your customer service is awesome. Thank you so much for being a diligent supplier. more

Tahoe Springs Deliver water to us for the past 4 years. I love their water. The driver is very nice. We always get our water on time. Our clients that come to our office when they drink the water give us compliments. Also if sometimes we ran out of water they deliver it to us next day very prompt and professional customer service. more

Great, very friendly, courteous, cheerful, and all around it has been a pleasant experience. more

I am on Austin's route. I am writing to tell you what a fine employee he is and how satisfied with the service we have received from him and your company. I really have been happy with all the delivery reps, but in all the years we have been subscribing to your service, Austin is head and shoulders above the rest. Please see that this commendation finds it's way into his HR file. I promise, I am not related to him nor do I know him in beyond my relationship with him through Tahoe Springs. As a business owner, my husband and I own Lookin' Good Inspections, a pre-purchase home inspection service here in Las Vegas, I know how important these letters can be. Austin deserves all the compliments he can get. more

Don is a tremendous asset to the company. I almost canceled my service with Tahoe Springs until Don went above and beyond by providing excellent customer service. On Thursday, I called and set up for new service as I had 14 family members coming into visit from out of state, and needed to make sure that I had plenty of water for the family to drink. On Friday, I met Don at my house during my lunch hour around 12:30 pm. He set up the cooler and gave instructions regarding my new service. He was very thorough and I felt I made a good choice with Tahoe Springs. He wasn't even supposed to come, but apparently he was asked to since the other Sales Rep was not able to make it to my house. At 5:25 pm, I came home from work to find my kitchen floor soaked in water from the cooler. The rug next to my sliding glass door was water stained and the floor was just a large, wet mess that I had to dry up. I immediately called Don on his cell phone and he had no way to replace my cooler. I was not pleasant or happy with my 1st few hours experience, and I think Don was able to tell by the tone of my voice. I was upset knowing that Tahoe Springs did not have Saturday hours and basically I was inconvenienced until Monday when I could reach someone at the office to tell them about my situation. Then to my surprise, Saturday morning, my doorbell rang and it was Don. He said he though about it through the night about my issue and remembered the service dept works on their vehicles on Saturdays, so he went down and picked up a truck that had a cooler on it, delivered it to my house and exchanged out the bad unit and replaced a new bottle of water for the other bottle. I was very impressed with this type of Customer Service. Word of mouth travels and I have shared this experience with friends, family and work colleagues. more

I've been a customer of Tahoe Springs Water Co for over ten years now. I have loved their spring water ever since the company left a free case on our doorstep "once upon a time." From the very first sip I was sold! And I have promoted their wonderful water to all my friends and acquaintances because I believe it's the very best water available. We even paid to have our "reverse osmosis" water filter removed once we discovered Tahoe Springs! Whenever we get an "unpleasant" bottle of water, I contact the office and Neena always takes very good care of us. I have absolutely no problem. My delivery person is Paul. And I feel compelled to take a few minutes out of my life in order to let others know the quality of this young man. Besides Paul being extremely pleasant and genuinely kind, he goes above and beyond the call of great customer service. He is such a hard worker but always takes the time to be personable and accommodating. When I recently realized that we were pending almost $100 a month on water due to a new cappuccino machine, I inquired of Paul as to whether it might be more feasible for us to start getting the 5 gallon bottles rather than the case of 1/2 gall., he clearly went over everything that Tahoe Springs has to offer it's customers; he wrote it all out and even offered us 3 extra bottles if we decided to make the transition! He just never ceases to amaze us and be a blessing to us. It seems like Paul doesn't just do a really good job, it's more like he does everything he can possibly do for the customers. And that, with an outstanding attitude. My husband and I frequently remark to each other of Paul's shining efforts and personality. It is hard to overstate how very impressed we are and continue to be. Thank you for Tahoe Springs superb judge of character in their front-line employees; from Danielle, who answers the phone; to Neena, who we can always count on; to our "knight in shining armor," Paul. Tahoe Springs Water Co stands apart from all the rest and sets the standard so h more