System Pavers

They sent a sales person on Sat. Afternoon to my house to present their paving services to me and my wife. At the end, the sales person told us that we could lock in a good price if we could make a $1,000 deposit. WE told him we liked the project but we were waiting for some money to come in to pay for the project. We were not sure when we could get the money in. If we did not get the money, we won't be able to proceed. The sales person said and guaranteed to us the deposit is refundable anytime if we found out that we could not continue. He guaranteed us that we could get the refund anytime. He said they would be in touch in few weeks to find out the situation. I had to go for a meeting at that time so my wife stayed to continue the process. She was not very good in English reading so she signed the paper and gave him a $1,000 check. The sales person purposely lied to us to make my wife sign the contract by taking advantage that she was not good at English reading. On the contract, it also says we have three days " AFTER" we received the signed and dated agreement from System Pavers. So far we have not received the signed and dated contract by their authorized person. When we called them, they refused to make any refund and insisted their sales won't lie and they will not make refund. I had to go to complain to BBB and they still refuse to refund the $1000. Please do no sign any agreement if you see a sales from System Pavers show up at your door.. more

Don't use this company. We contracted Systems Pavers for a large job at our NYC home. After an over-the-top presentation, our salesman gave us a contract without pointing out that the California home office was not a party to the agreement. The job was not supervised and the workmen damaged several places including the curb and street area. Eighteen months later, the pavers sank in but Larry Green, the head of this company, claimed no responsibility to honor his advertised guarantee. Thisnon-action occured even after he had sent out several companies to inspect the damage. All of them said the job needed to be redone, but his only response was to send an unsigned letter that stated the NY Sysyems Pavers were now out of business and we could not be helped by the California main office! Yet the folder had only the CA address and phone number on it as did all the other promotional material. Fellow city-searchers beware of this company. They are just plain sneaky. more

Does no upfront planning for job and totally relies on subcontractors to do the work. Have no competent capabilities where drainage may be an issue. Replaced our 2600 sq. ft asphalt (impervious to water) driveway with an equivalent paver driveway (semi-permeable to water) and then claimed that discoloration, staining and sand being brought up from the base by excessive sub-surface water was due to "unforseen sub-surface water" and not their problem. If you live in the desert their product may work, but if you may experience periods of heavy rain find a contractor that understands drainage. Pros: None Cons: Do not know how to manage drainage issues more

System Pavers is easily one of the best contractor/home design experience I have had with my house. Our Service Rep was thorough, he was patient and was very upfront. We were presented with many options for our pavers, and our design was great. Yes, they are a little on the pricey end of pavers, but you definitely get what you pay for. System Pavers were completely upfront with their products and what they could offer. We went through several design options that were complete and showed exactly what we were paying for. They were flexible during the job if we wanted to change or add some features. Finally, they were clean and courteous around my neighborhood. I highly recommend System Pavers for an easy experience and beautiful pavers. Pros: Professional, Excellent Product, very quick and neat Cons: a little on the pricey... more

I'm very satisfied with my new paving stone driveway installed by System Pavers. They have done a great job especially for repair service call promptly replied and performed by their Field Supervisor Brandon even after the warranty period. Henry N Pros: Great design and customer service Cons: Repair needed for some shifting pavers more

Couple of years ago, i had System Pavers did my front/back yards and driveway. all my friends and neighbors applauded on System Pavers' work. Lately, City had re-worked our street and there were several loosen bricks and sinked below the side walk, I called System Pavers and their Field Supervisor Mr. Brandon Buckhorn contacted us last week and came to fix the bricks at once ( for Free ). Now I am happy and I believed System Pavers is deserved a good review on their timely response with their promises. more

System Pavers has done work on personal residence before with professional results. I needed to have my real grass taken out around the pool, due to the fact it has always created a mess around the pool and just became a problem. I do not have to deal with this issue anymore! Brandon Buckhorn our representative came out listen to my needs and within a short period of time problem solved. My wife, family, and friends say "your back yard looks beautiful and can't believe it isn't real grass". It looks and feels real and now I have more time to enjoy the back yard without the huge amount of care needed with real grass. Brandon was professional and addressed all my concerns. JOB WELL DONE. I would recommend System Pavers highly. Thanks again, Jerry Pros: Superior customer service delivers an outstanding product. Cons: None more

12/5/2009 Dear Systems Pavers, Thank you, so much. I can’t believe what an awesome job your company did for us. It has completely changed the looks of my house from the street. Talk about curb appeal, Wow, what a difference. I absolutely love it. All of my neighbors including the mail man, has complemented me on how nice my property looks now. The colors we picked out, with your expert help, turned out to be perfect. What a great job everyone did, from your sales person, Thanks Steve, to the job foreman, thanks Ryan, to he guys that did the work, they had to be the your very best crew to do such a super job, you guys are truly the best. If all your crews are as talented and polite as the team that did my house than know wonder your company is so big and has such a great reputation, I’m glad I decided to go with the best. I can’t say enough about the professionalism and I’m extremely pleased with the end product and would recommend your company to anyone. Sincerely, Happy Systems Pavers Customers Ed and Donna Dietrich Pros: Best crews for the job Cons: waiting for the results more

System pavers did a great job on the walkway in front of our house. The installation was completed quickly and looks wonderful. They also installed our backyard patio and we plan to have them back in a few months to do our driveway. Pros: On Time, Quick Installation, Great Looking Cons: None more

Replacing and expanding my driveway with pavers has updated the look of my 70's ranch house and reduced my landscaping water by half. it was a pleasure working with Brandon and his talented crew. more

Salesman was polite and did all the followup that was required. They showed us what was available and made great suggestions on the design. Financing was also arranged through them. Workers came on time, went to work, and completed the job in a very efficient manner. We were done when they said it would be done. There was a supervisor on site at all times. Sealer, which we felt was necessary, was not discussed until after completion and there was an additional cost. Follow up was great - salesman came back and looked at the project to be sure we were happy. Pros: Quick, Efficient, Easy People to Work With Cons: Did not discuss sealer unitl done - additional cost. more

I should have had this done years ago. In seven hours, System Pavers took a "mud bowl" patio, and turned into a fantastic addition to my home. The crew was right on time, hardworking and didn't stop until the job was done. Yes, there's dirt and dust. But, that's what they're working with. They took extra time to ensure everything was cleaned up before they left. The sales rep, field supv, crew supv, and crew were a great bunch! more

We were very happy with the design, work and customer service. They started the job on time and finished quickly without compromising quality. They always showed up when they said they would and have great anytime we had questions. A minor adjustment needed to be made once they were done and it was no problem to get them back out. Could not be more pleased. This is a great paving company! You will not be disappointed! Pros: Great Company all around! Cons: None more

System pavers did an exceptional job on our walkway in front of our house. The process was easy. They came to our house and helped us plan out what we wanted done. They started a few days later. The workers were on time and very professonal. They did a wonderful job of laying the pavers. The project was compleated quickly and the result is beautiful. I am so pleased with the work that was done on our house! Pros: Beautiful, professional instalation done quickly Cons: none-- we are so happy with our walkway. more

Don't use! used car salesmanship! appointment takes over 2 hours!!!!!!!!!! They are one of the more expensive ones. Salesman is very pushy and once you get on the calling list they wont leave you alone. more

Never Use Systems Paving. Will resell the job to lowest bid they can get. You get what you pay for and thats it. more