Terrible, terrible company with awful customer service. We purchased a $2,000 swingset from them in May and had it installed. Over the past 3 months. the swingest settled unevenly, causing the slide to crack at the top where it was screwed into the wood. We called the company (it is still under warrenty) and they dismissed us immediately. Without even seeing the damage in a picture or in person, they said my landscaper caused the damage. I took video of the crack which clearly shows the damage is from the wood settling and sent it to the Swingset Warehouse via email as they told me to do and I have not heard back from them in over a week. Save yourself time, money and the aggravation and find another company to purchase your swingset from. I only gave them one star below b/c I wasn't allowed to give zero stars.
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