Swan Heating & Air Conditioning, Inc

Great people. Great service. Curtis was great in explaining everything and I received an estimate. more

Drew was very thorough and explained everything to us including our many options and how we could save $. I would recommend Swan to anyone. more

Professional, took efforts to keep the house clean. Rapid install. Excellent customer service in terms of communicating arrival time. New AC unit working great, will definitely use this company again if needed. more

1.0 star rating 6/2/2017 Started with a spring tune up that came to the conclusion that the air conditioner refrigerant was no longer being manufactured and that maintaining the air conditioner was going to get very expensive. Combined with the age of the furnace, 15 years, and same for water heater, I decided to have Swan replace all 3 units at the same time. A hefty investment. The instillation went OK, but the workmanship was less than I had hoped for given the reputation of the company. A furnace access door was bent and did not shut. I discovered it myself the day after the instillation and called. Was told a new door would be ordered and fixed in a few days. Nothing. Weeks later I called, no new door. Finally Swan came over and put some latches on the bent door. I was told that I would be eligible for rebates on furnace and AC at the time of purchase. That SWAN would take care of it and the paper work had been started. Well, after repeated calls to the office whereby I was informed that the rebate paperwork was 'in the mail', 2 months later, still nothing. Here's a case where a company takes your money, makes promises, and doesn't keep them. Unacceptable. There are too many HVAC business competing in Loveland/FoCo for the poor workmanship and terrible follow through I experienced. I would advise looking for another reputable HVAC and not trust the ratings that SWAN has on social media. Not accurate. more

Thurs.5-11-17 Dylan arrived before scheduled time and very efficiently completed the water heater install. Thank you also, Phil, for helping assist Dylan this morning. Dylan was very professional, knowledgable, explained so much to my Hubby & I, so we could understand the why's & how come's, for reasoning of this specifc manufactured home water heater. Another great asset employee of Swan Htg & A/C. Kudos!!! We are so blessed by this business..."Every step of the way." JD & Judy Lichty Loveland, CO more

Great job done by mainly Dylan, with help from Mike & Phil. Alot involved with this install for our manufactured home. Dylan worked very diligently throughout the whole trying job. Made sure all was working well & we had hot water, as parts needed to be ordered. He returned today, 5-11 -17 and finished what needed to be done, and cleaned up the work area and left everything nice and clean. This fine young man is very professional, knowledgable,polite, caring. Appreciate how Dylan explained so much to Hubby & I. Even had some fun inputs exchanged! Kudos! Another great experience with our Swan Htg & A/C family of care takers. We are so blessed by this wonderful business. JD & Judy Lichty Loveland, CO more

Dylan t was on time as scheduled, and very knowledgeable. I will use this company again more

Prompt, courteous service! Everyone was great! more

Could not have gone better. Robert Collins more

We were very satisfied with the installation and the professionalism shown by Curtis. We asked for him by name after he came to our home to bid on this project. He did a great job both times. more

I have had Curtis here more than once for service...He is a very capable young man polite and very knowledgeable about my furnace and air conditioner. He is a great asset to Swan' s company. I thank Tim for ALL his personel he has good taste!!!! I would never change company's. more

I'm very pleased with the work that was completed. Chris and Kyle were very Efficient and the work was completed in a timely manner. I am very happy with the work. Lyn Emmons more

the best job ever, very thorough. knows what he is doing ! more

My wife and I just bought our first home and of course we run into an issue with the furnace. I saw Swan had excellent reviews so I scheduled an appointment and was not disappointed. The tech (phil) showed up on time and got to work. Got the unit up and running and filled me in on some info about our hvac system. I can't say enough about Swan and Phil. more

Swan Tech showed up on time. He was very courteous professional and helpful. I would recommend This tech to others highly. more

Phil gave me the honest scoop about my old furnace and left me feeling comfortable . I would use him again. more

Chris was very professional and qualified in the installation of our new heating and air conditioning. He and his partner, Matt W. worked very hard to get everything installed to our liking. He took the time to show us how to operate the thermostat and wanted to make sure we felt comfortable with it. We are very glad we choose Swan Heating and Air Conditioning. more

Chris A. was very helpful and professional. He explained things well and didn't leave a big mess. I highly recommend Chris and Swan Heating and Air. more

All personnel at Swan were excellent to deal with. 1. Receptionist: Found a good time for an agent to come to my house. 2. Peter: The Swan agent gave me a thorough analysis of what my house need in furnace and AC size. Sold me! 3. Chris and Jonas: Good workers and delightful to talk with. Listened well to my questions and comments. Provided answers as they were able. Taught us the new thermostat very well--twice--very patient. more

Great experience from sales to installation of our gas line and new gas range. Will only call Swan from here on out! more