I had a HORRIBLE experience at this Susie's Deals. I have gone to the one in Magna, Utah and had a great shopping experience. But at this one the Mexican girl at the front counter sat and played on her phone the ENTIRE time I was in the store.. I wanted to get something off of the wall and I do not feel it is my responsibility to grab her seeming as it is her job to help me. So I waited about 10 or so minutes to see how long it would take for her to notice I needed help.. She never did so I ended up leaving and not buying anything. NOT ONLY do I feel like I had horrible customer service, their return policy is ridiculous. 7 days to return an item ONLY if it is REGULAR PRICED and I can't even try it on? PLUS you DO NOT get a cash refund, no store credit, you have to get something RIGHT when you bring it to have it returned. I hope this company goes out of buisness to be honest with you.
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