DO NOT GO TO SUSHI MACHI. My experience was horrible and the owner who is a woman is absolutely obnoxious! We took our 2 yr old son for dinner on March 1st, 2011and this was our first time ever dining at the restaurant, we have always taken out and brought it home. First, it took our server 10 minutes to come to our table and we ordered tempura chicken for our son, it took 30 minutes for it to come out. Then our server took our order and I specifically asked for the sauce on the side and it came out 20 minutes later with the sauce on it NOT like I asked. I had to send it back, meanwhile my husband and son were all done eating and I was left at the table eating by myself after I had to wait longer for my dinner. I asked the server to speak to the manager and she screamed in the kitchen "someone wants to complain" the entire restaurant heard her and I was mortified! She finally came out and I explained how upset and dis-satisfied I was and she came back with... "I give you 10 percent!" I think 10 percent is a slap in the face and poor customer service, I have been ordering from this place for a longtime and I came home and ripped up all of my menus from there and deleted it from my cell phone. I am so upset that sh had no intelligence or customer service skills to even think that I would not come back knowing how upset I was. Trust me, she doesn't care, therefore you should not go back...god forbid you have a bad experience there, you will be humiliated and slapped in the face!
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