Sure Temp Mechanical, LLC

Always gives me excellent and prompt service. Also, has saved me money by their excellent advise. I am fully satisfied with the company. more

Very pleased with our new Trane XL20i system and the workmanship of Sure Temp Mechanical LLC . more

My husband and I, being fairly new to Walla Walla, WA needed our air conditioning unit serviced in our home. The builders of the house recommended someone out of St. Augustine, but we decided to support the community of Walla Walla, WA, since we are tax paying citizens, we felt it was our moral obligation to do everything possible to give back to Walla Walla, WA. We made the right right decision going with Walla Walla, WA. They came out and service our unit, completed a Technical Performance Tune-up Procedures and we have a contract with them to come and service us twice a year.We all hope and pray that during our heat-waves our Air Conditioning works correctly. Well, we noticed Saturday night that it was getting hotter in the house. Luckily it was after 6:00 p.m. So we fiddled with the thermostat and prayed it would come on. However, it didn`t and Sunday at 8:15 a.m. we called Sure Temp Mechanical LLC . The owner said he`d be out by 10 a.m. At 9:00 a.m. here he is at our door (even better). He found out the problem within 5 minutes and we were back in the cool of things.Not only he was sympathetic, he was very very professional and courteous. I had earlier gone online to check his company`s hours, finding out that this was family owned business and take it from me, there`s nothing better than getting service from a personal business owner, to tell 20 people if a company does them wrong, then those 20 tell another 20. So as a representing you, and give the best customer service that you can get. And we, as citizens of Walla Walla, WA have an obligation to spread the word about a great family owned business located in Walla Walla, WA. more

On July 31st, 2010 our air conditioner stopped. We called Sure Temp Mechanical LLC to diagnose the problem. They found a bad coil and had no freon and of course under Murphy`s Law it was on a weekend with no parts available. My wife and I are both handicapped and facing the weekend with no air conditioner in July is a stressful thought. We did not complain or ask for any special favors. The grace of god stepped in because Sure Temp Mechanical LLC is owned by great people. The owner and in 56 years dealing with repair heating and air companies I have never seen a company do what they did. Over and above, they returned the next day early August 1st and installed a window unit so my wife and I could be reasonably comfortable at no extra cost. We did not request it! Again it is great to know we have good people running companies to service us. This is why they have a good company and are very successful. more

Thank you for providing such courteous and professional service at a time when it was really needed. I would definitely use your company`s service again and would also gladly recommend Sure Temp Mechanical LLC to a friend or neighbor. more