I wanted to put decals on my bike. I placed an order for a flame decal with a 2 color fade, and included a simple note about the color. They misunderstood my note and sent me a proof that was completely wrong. I clarified my note, and was very nice about it, even though whoever read my note was pretty stupid.
It took them over a month to send me another proof. When they finally sent me the proof, it was in a file format I couldn't open. I asked them to re-send it and they never responded.
I waited another month, then I asked them to refund my money and cancel my order. They refunded my money via PayPal but charged the service fee to me! Even though it's only about $3, I shouldn't have to pay $3 for their stupidity and lack of service.
Don't buy from these jerks. Plenty of other businesses would love to treat you better.
more