I live in Kirkland, and when my builder told me I had to drive to Kent for my design appointment, I was not happy. but when my husband and I were greeted warmly, with our name on a sign, coffee, and toys for our kids, I changed my tune! The designer was very helpful, had great ideas, and let us make a late appointment to accommodate our busy schedule. My neighbor had the same great experience, but of course, bad news travels faster than good news!
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