I wanted to express how impressed we have been with the level of care and the professionalism of Sunview's staff. The exceptional work that your team delivers has given everyone an added level of comfort. Living in California I don?t have the opportunity to visit as often as I would like. The staff have been informative engaged each time I have been in. Working in a health care quality improvement organization has made me extra sensitive to the consistency in care. The team deserves the recognition that they are fulfilling the mission to have residents and their families feel loved, informed, and comfortable. My brother goes through cycles of sleep where his hours awake often don?t align with family visits. The staff recently contacted my parents to let them know that my brother was awake if they wanted to stop in for a visit. We believe that is exceptional customer service and compassion.
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