DO NOT sign with Suncraft. They look nice up front, but they are horribly mean and angry people. They do not honor their word nor their guarantee. Their owner doesn't care what happens to you or your patio and he will rip your head off for asking anything. This mentality trickles down to their sales force (once they get their money)
If you should happen to try and use their "satisfaction guarantee" the answer is something like "no I don't think so."
If you should happen to be uphappy with the work, you'll need a lawyer to get it resolved.
Pros: The workers were nice, the work was pretty good
Cons: Doesn't honor guarantee, mean, angry owners and sales force, dishonest management
more