When ordering from my local store I discovered they were supplied by SunPet.
Over the last three years in collaboration with my local retailer I have repeatedly ordered species of fish and plants that SunPet advertised as having.
EVERY SINGLE ORDER WAS WRONG. Many of the animals that arrived looked nothing like what was ordered, were of a completely different genus/species, and were in fact a "cheaper" variety of fish that did not warrant the prices asked for.
Blackfin Cyprichromis? No they are actually utinta.
Sunspot Brevis? Nope, they are actually pearly ocellatus.
Xenotilapia Ochrogenys Red band? Nah, just plain standards and all males (my fellow African fish keepers will wince at that 'all males' line for good reason.)
The list goes on beyond this and if you want to order plants for your tank? God help you unless it is just basic Java or Anubias.
False advertising and a complete lack of understanding of the products they keep and zero ability to find the easily recognizable species. Pathetic. For a particularly bad experience when you call in ask for Steve!
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