Sun Life Marinas - Elm Hill Marina

NOT a safe place to rent a boat slip and WORST customer service from management. We had an issue with theft at the marina and incidences of poor customer service from management. Not worth leaving our boat there. We've decided to take our money elsewhere! more

Last summer I put a 100. deposit on a boat and had to keep changing the date to use it. I never called too late for them to rent it out to someone else.(a week at least).I had to have unexspected sugury.With summer almost over, I called to ask if I need to go ahead it use it or would I loose my deposit if not. I was told that it's not a big deal to go ahead & wait for next year it would be there. I just remembered it Monday ,I thought in time for a fathers day gift for my husband & son, i called & was told they don't do that. It's impossable that could have been told to me , I tried & tried to get a owners name from both #'s listed & they WILL NOT give me any info. they are the rudest people I have talked to & WILL get to the bottom of this!! more

I have recently started renting a slip at this marina. I have come to the conclusion that they ABSOLUTELY DO NOT CARE ABOUT THEIR CUSTOMERS. I think they have a spoiled attitude that since they have a waiting list of people beating down their doors to get into a slip (only because it is about the most convenient marina to nashville) their customer service and appreciation for their customers is NON-EXISTENT. more

Bought new bathing suit specifically for this outing. Totally wasted as there was no boat. I wish i would have never met Elm Hill marina. Maybe you should just drive a little further to Center Hill or just pay Elm Hill to kick you in the nuts plus gas. (minus boat date) Cake Pros: boats float Cons: not available more

Summary: Pros: Near the Water Cons: Unreliable, Overpriced, Terrible Business more