We contracted Suglio and Son to install a patio and their customer service and communication has been horrible. The patio was installed much higher than quoted and contracted for and as a result is a safety hazard, especially for young kids.
Suglio and Sons said they would put in a step to remedy the situation. I've been trying to get ahold of the company for TWO YEARS to get them to install my step and they completely ignore my phone calls and have told me I'm not worth their time.
I've been very disappointed in all communication with this company and advise people not to use them.
Pros: decent finished product
Cons: Communication, didn't finish job, doesn't return phone calls
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