I encountered a very rude experience with Kimberly. I had purchased a Groupon for $99 and while trying to book a shoot was told it was going to cost me near $400, saying I have to get my makeup done and extensions put in. I was going off the information on the groupon, which stated that the price includes: lips, lids and lashes. She was super short and annoyed with me because I wasn't aware that there were special days that were specific to the mini shoots. . . how would I know that when it is not specfied anwhere? Not on the groupon, not on the website. . . nowhere. I don't know the rules.I had never been there. Then I just asked if I could just do what the groupon stated was included and add on one more outfit and was rudely told, "That's not how it works. . . you can't just pick and choose what you want to do!" Again,I didn't know that. Then, when told her I was going to have to pass because it wasn't in the buget I had planned for, she got all snarky and said, that is why I don't hold on to these spots for 2 days, . . I had contacted her LATE last night after hours and got back to her today. Needless to say, I returned my groupon. I had a handful of soon-to-be brides that were waiting to hear how the experience was to book for a bridal boudiar shoot and I will make sure to share my experience with them.
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