Dear Bud, This morning I woke up to a little ?whiney? sound. At first I thought it was a snow blower several hundred yards away at the local Jr. High School. After walking around the house I finally ended up in the basement with my hand on our boiler pump trying to understand the sound it was making. The pump stopped for about 1 minute and then tried to start up again and I could see some little springs in the coupler (?) loosen up and scatter. I called your office several minutes later and talked to the operator who said someone would be out within the hour. Within the hour Terry showed up and within several hours we were back on line with our boiler. Such service is rarely found nowadays. I just wanted to take a minute to thank you and all of your staff for providing such excellent service, not only to my family at this address but to my work family at the clinic and to my daughter?s family at her home in Orland. You truly deserve the fine reputation that you enjoy. Thanks again for at least three jobs, all well done, promptly, courteously and professionally. Dr. John Fleming, DVM - Prairie State Veterinary Clinic - Orland Park Illinois.
Dear Tim, Just a note to thank you and your dad for taking the time to find out what was wrong with our air conditioner. You do not know how great it is to be cool and dry. I?m sure everyone is first to let you know when things are wrong but I just want to thank you both for making everything right. My everlasting thanks and gratitude. June E. - Tinley Park Illinois.
Dear Bud, Thank you for your service on my water heater and the generous discount you gave us. You?re Terrific. Thanks! Bea E. - Oak Lawn - Illinois.
See The Smile On My Face, You Put It There. Thanks. I just wanted to send a short note to once again express a big thank you to all the employees at Sub Zero for such a wonderful job with the furnace, air conditioner and water heater installation at my home June 12, 2007. The care, expertise, professionalism and quality of service were outstanding! Not to mention the patience with answering all of my questions. I hope I didn?t embarrass myself too much with the emotional phone call on Thursday. I spent a few sleepless nights with my decision with this large purchase and to come home Thursday to what I saw and what I knew was previously there. I just could not believe it! Should any ask for a reference please do not hesitate to give them my name and number. Once again, Thanks for the difference you have made in my life. Carolyn N. Tinley Park, Illinois.
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