Dr. Ewald is great. Strong bedside manner, and very genuine. The frustration stems from the rest of the staff. The drama in the office is always high, and the overall approach to the patients seems cursory at best; I feel like I am in the way when I am trying to find out the best way to move forward with my health and that of my family. The questions that I ask seem to be an onconvenience for many of the folks there. The phone skills, in general are also lacking. In general, the customer service quotient needs to be seriously raised.
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