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Stonebriar Chevrolet

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9950 Texas 121
Frisco, TX 75035

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(214) 937-4862
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Reviews
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Best

We had a very easy and pleasant experience purchasing our new vehicles from Johnny at Stonebriar Chevrolet

Worst

poor service, car not ready when promised, had substantial issues, unfriendly employees, know nothing sales clerk.

Purcase of 2020 Tahoe from Johnny Becerra 5/26/2020

We had a very easy and pleasant experience purchasing our new vehicles from Johnny at Stonebriar Chevrolet more

poor service start to finish 10/2/2014

poor service, car not ready when promised, had substantial issues, unfriendly employees, know nothing sales clerk. more

Great if you like being lied to 11/14/2012

Absolutely ENDLESS foot dragging and runaround. I bought a used car from Stonebriar, and regret doing so. They upsold me on an accessory add-on, and it went from promising I could get my car the very next day, Sunday, then after putting a deposit down this turned into Monday, to Tuesday, to Wednesday, to *your car will be ready tomorrow morning for sure, I promise* to *well actually, it still isn't ready, let me call you when it is ready* at 3PM that next day. They categorically lied to me at least 3 times, saying parts were ordered that were not, saying work was being done when it wasn't, and saying it was complete when it wasn't. This is in addition to promising the moon before having my money, then changing their story entirely once they had my money. I don't know the actual story behind what was really happening, but I do know BS and don't like being lied to. Avoid Stonebriar if at all possible, the only reason I went through with it is was I lost my deposit receipt and as bad as they were, didn't want to eat a loss that big to go deal with a better car dealer. I seriously considered it, though. more

Collision Center Beware 10/20/2011

Bad: I had my F150 truck towed there after being stolen. The electronics and tire repairs were handled by other businesses chosen by State Farm. There were scratches, some body work and paint for Stonebriar Collision to do. The truck has now been there for 42 days and I can't get the service manager to return my calls. I talked to him 10 days ago and he estimated that I would get it 2 to 3 days ago. I called him 2 days ago, he said that he would check on it and call back. No call back or returned mess. ughh. more

Without a doubt, the best service experience I have ever had at any car dealership. 12/7/2010

Without a doubt, the best service experience I have ever had at any car dealership. When I went to the lot to pick up my vehicle it had been washed and cleaned and looked brand new, something I was not expecting. My wife will be looking for a vehicle in the next 90 days and Stonebriar Chev. will be our first stop.Hats off to the entire service dept. for a job well done, you will continue to get my business! Thanks - Scott Wynn more

I really love my car! 10/20/2010

Thank you again for your assistance in making this a painless and rewarding experience. I really love my car! more

Tony was great! 10/18/2010

Tony was great! He was patient and very helpful and did everything to make sure I was satisfied w/ everything. I appreciate all his help. more

Fantastic experience! 10/13/2010

Fantastic experience! more

Everyone was kind and helpful 10/5/2010

Everyone was kind and helpful especially Kyle Mehl my sales consultant. Hire more like him. He cared!!! more

Anthony was very patient 9/28/2010

Anthony was very patient and stayed late to help us. We truly appreciate his service! more

The dealership was clean and beautiful 9/23/2010

The dealership had a place for my children to hang out...and were very patient with the fact that I had kids with me on several occasions while looking at cars. The dealership was clean and beautiful. It was a fun experience. more

Everyone was extremely nice, helpful and considerate 9/20/2010

I want to thank you so much for your referral to Stonebriar Chevrolet and Glen Pirtle. I purchased a car from them this past weekend and I couldn't have been treated better if they had been my own family. And, they made me feel like I was family. Everyone was extremely nice, helpful and considerate. more

My sales person Jonny Barrerra was a true please to work with 9/13/2010

My sales person Jonny Barrerra was a true please to work with more

Very friendly and helpful 9/7/2010

Everyone at the dealership was very friendly and helpful. They made the experience very easy and pleasant. more

Great Dealership 9/3/2010

Great Dealership Andy Richardson was a great saleman: lots of knowledge more

Very nice operation 8/30/2010

Very nice operation. Danny very good Service Advisor!! more

George was a great joy 8/30/2010

George was a great joy to have as our salesman. He was patient, and gave us information quickly and correctly. George gave us a great experience at Stonebrair Chevrolet. We will use him for every purchase we buy from Stonebriar Chevrolet. Thank you George! more

the staff seems friendly and knowledgeable 8/26/2010

I've used their service department a few times for warranty service on 2 vehicles. The service department is clean, the staff seems friendly and knowledgeable, they provide a shuttle service if you need it (will even pick you up), and they've done a good job with my cars so far. I've only had very minor repairs and basic oil change/tire rotation services done. I completed one of their surveys and complained that my car was returned with a little grime on my dashboard when it was returned to me. The service department manager contacted me immediately by phone and was very apologetic and offered to detail my car at my convenience. more

Phenomenal 8/11/2010

Stonebriar Chevrolet is absolutely PHENOMENAL! They took care of my car and they were so nice in the process! They were also very efficient! I had damaged my car backing out of my garage and they fixed it to the fullest extent! Stonebriar IS the place to go to buy, trade, and fix your car! more

George is a great joy! 7/29/2010

George was a great joy to have as our salesman. He was patient, and gave us information quickly and correctly. George gave us a great experience at Stonebrair Chevrolet. We will use him for every purchase we buy from Stonebriar Chevrolet. Thank you George! more
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