This was the worst customer experience I have ever had. I have had cats for several years now, and I have never had a flea problem, but days after I brought my cat to this clinic, there were fleas in my apartment and on both of my (indoor) cats. I contacted the clinic and explained the problem only to be told this was my own fault and if I wanted it taken care of I would have to give them even more money to resolve it. After speaking with the manager without resolution, I spoke with Dr. Fernandez himself. He was incredibly condescending and constantly interrupted me and told me I was wrong before I had even had a chance to discuss the situation with him. He told me since there was no way to prove my cat got fleas from his clinic, he was not responsible. He even hung up on me! I would never recommend this clinic to anyone who cares about their animal's well being.
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