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I was in an accident on the parkway and called AAA and the sent Steubenville Pike Auto one of their emergency road service providers. They showed up in a clean tow truck with a very helpful driver ( I think his name was Don) and recommend bring my car back to their shop. I did and the have a world class auto body repair shop. Not only did they do a fantastic job on my BMW 335i, but their customer service is unparalleled. Scott is simply the best. He is kind, considerate, patient, and understanding. Most importantly he is on your side. Most autobody shops try to squeeze every dime from you. That's not the case with these guys. They do everything they can to help you fix your car and get you back on the road. My car was severely damaged in a messy multi vehicle pile up. I took my car to Scott and his crew and they told me they would handle the estimate with the other insurance company's appraiser. They finalized an estimate and started repairs. When the job was done the other insurance company informs me that they weren't assuming liability and that I would have to pay out of pocket because their client was denying the damages (even though I had hard evidence proving otherwise). Scott got it all worked out with the insurance companies. Again, Scott and his crew were very patient and understanding through it all. Thanks guys and thank you Scott for your awesome customer service and support! BTW - my car looks brand spanking new! Seriously awesome work done by these guys...
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