I've shopped here several times, for both gifts and for myself. The store is a good size and the service is top rate. I would have given them a 5 star, however I think their prices are good but you don't see the sales with them like you do with your bigger jeweler chains. \r
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I've returned gifts before and I've never had any problems. In fact I've brought jewelry there to be fixed which was bought from other stores.
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