In terms of customer service, it is lacking. They do not answer their phones half the time, and when they do they act like you're bothering them. If you order guns from other dealers and want them transfered, this is not the place to do it, they will either turn you down or hassle you through the process. Place leaves a lot to be desired. There are better places, try Gander Mountain (Salisbury), or Shooters Choice (Dover), both a bit of a drive from Steeles, but worth it!
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