Statesville Family Medicine

My husband and I both have received medical attention at Statesville Family Medicine. I think the quality of care & patient relations varies according to what PA & team you have. I have never had a problem with care or getting timely responses from the team that I see (Deb Myers). On the other hand, my husband is cared for by a completely different team (Michael Murphy) & gets less personal attention. We leave message after message with no response. Just this past week we left messages every day for 4 days (would have been 7 but we didn't call on the weekend) & still nothing. My husband has results of an Ultrasound on his Gall bladder waiting there for a full week & no report made to him on the results. We finally went over there in person this morning. They gave him a copy of the results & told him to call (he couldn't make an appointment while we were there) to get an appointment if he wanted to talk to someone about the results. Are you kidding me! more

She's smart, up to date on things, caring, friendly and makes you feel like she really cares about your problem. And she's pretty easy on the eyes! Pros: Hard working and smart Cons: Sometimes hard to get an appointment with her more

They make you feel like you're really cared for, despite any cons like long waits, or being understaffed for the size of their patient load. I have to give them credit for even trying to serve the low income needs of the community. Sometimes it's a case of you pay for what you get, and when you're paying via medicaid or even nothing...well you get the point. But they DO do their best to try to help. Kudos to the staff, ESPECIALLY Crystal. Pros: it is inexpensive Cons: they're overworked, but still do the best they can more

Time- 4:55... My daughter-in-law called on Friday and was told to call Monday to make an appoitment. She called all day and left messages... no return call.\r \r I called and left messages with Natasha as well as John and NO RETURN CALLS.\r \r I called again at 4:46 and the office is now closed...\r BAD POLICY STANDARDS. Pros: Dr. are there Cons: They don't take calls and dont return calls more