The women in the front office were always very nice.
However, when I signed up they neglected to offer me medical. Actually, I was told since I have health insurance, it wasn't necessary.
After an accident, this advice cost me thousands out of pocket and thousands off my settlement.
Despite the very nice women that work there. I never received anything but advertisements and notices that there was something that needed to be changed in my poilcy.
Every other state farm agent I have had has done little things. Call after you are in an accident, send free address labels or holiday/birthday cards.
Mike Volk never provided me with a single positive encounter after my initial meeting when I signed up.
I am going back to my previous agent, even if they are located 30 miles across town!
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