I bought a watch from the store, which was smaller than it appeared in the photograph i saw before buying, i called up the store to tell them i was returning it and promptly did within 4 days of receiving it. To my utmost shock, i was told by the store owner that i could not get a refund, even though i was not told it was non returnable when i made the purchase, when he eventually agreed to refund, he insisted on taking a 20% restocking fee, i found that ridiculous. He thereafter refused to take my calls and kept on refering me to his lawyer. This is six months after, even after the lawyer said he would refund my money, he still has not. I consider him a cheat and believe he chose to act in this manner cos he knows i live abroad. Its really sad that a retailer in the age and time will treat a customer in this manner. Especially cos the world is now a Global Village. i am still waiting to get my money back.
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