The company I work for has been trapped with these jerks for over a year now. Anytime you need to ask a simple technical question or require clarification on something they charge you $75. When we told them we needed to terminate our services, they told us that we had to pay $600 for our own company files. I mean for that price I'll pay the new hosting company to create a new website that actually works for our company's needs.
These people are money hungry and will take advantage of any lack of knowledge you have about technology.
The receptionist and other ladies may sound nice and trustworthy, but I urge you to find another company who is reputable and able to communicate with you!
Cons: They take complete advantage of you!
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