Springdale Kennels

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The owner had to pay a judgement mandated by the court of San Jose, because my dog DIED here. Do you know what comment was made when the check was handed over? ""This should pay for your cruise."" (HUH?) How ignorant are you? When London died, I did not leave my bedroom for two weeks. I did not leave my house for a month. I still mourn my little dog. How dare you!!!! She was three years old when she died, and a teacup maltese!!!! When my dog died the owner NEVER said that she was sorry, NEVER offered her sympathy, and NEVER offered to settle out of court. This entire ordeal could have been settled with one phone call, but this went on since July, 2011. I wish Ellen Prandi nothing but the best, because in my opinion her business ethics are extremely questionable. more

Springdale Kennels and the staff that operate this boarding kennel and day care are the best. I have been using them for the past 6 months & have been very satisfied. more

Friendly and knowledgeable staff. Timely appointment and excellent animal and people skills. Thanks for taking care of my handful of puppies. more

You can tell that they pay personal attention our pets. The staff is very professional, knowledgeable, and extremely loving to our pets. more

Love bringing my furry ones here. They always look so awesome when they're done and smell good too. They are also really playful and happy. Happy that I found Springdale for them. Pros: null Cons: null more

Springdale kennels is the only kennel I trust with my dogs when I go out of town. I know they will treat them well and don’t have to worry about them while I’m gone! The staff is very respectful and caring to all the dogs! more

My boy always gets excited when we go on a ride, because he's always thinking we're going to the Springdale Kennels, so he can play with all of his doggy friends. He loves this place, I find it funny LOL!!! more

I appreciate everything you guys do and continue to do thanks for helping me and my dogs there very comfortable with you guys we will be back in the future! more

I appreciate everything you guys do and continue to do thanks for helping me and my dogs there very comfortable with you guys we will be back in the future! more

Very clean and the people are great who work there. When we pick our dogs up they seem to have had a good time and get excited when we arrive there as were pulling into their parking lot. Extremely fair pricing, and and a big play area in front, kinda country/ranch look to it. We are more then satisfied with this establishment! more

They really care about your pet's well-being, even beyond their stay. The size of the actual runs is also amazing. They can get lots of fresh air and playtime. Whenever I take my 2 dogs, they share a run and I don't worry that they're going to be on top of each other the whole time. You can also choose to pay extra for outdoor playtime, which is, in my opinion, the best part. more

Super awesome place. They totally took care of my dog and they seemed very happy when I picked them up. more

Super awesome place. They totally took care of my dog and they seemed very happy when I picked them up. more

I had great service with this company. When I left my dog I was a little worried about leaving her here, but when I came back to pick her up she was fine she was happy and she was already attached to the owner and liked her very much. Thanks again for the great service provided by you guys and making my little baby feel comfortable and happy while she was here. more

I had great service with this company. When I left my dog I was a little worried about leaving her here, but when I came back to pick her up she was fine she was happy and she was already attached to the owner and liked her very much. Thanks again for the great service provided by you guys and making my little baby feel comfortable and happy while she was here. more

I like Springdale Kennels very much, The staff is so friendly and caring, and always tell us how our 2 dogs were while we were gone. We have used them 5 times in the past 9 months. Our dogs (terri)\r (jojo) get very excited when we pull into the parking lot of Springdale Kennels, and that tells us they have a good time there. So I say without a doubt that I like Springdale Kennels and would recommend it\r to everyone who needs a fun, safe and caring place to leave their pets! more

Would you leave your child here? No, No, and NO!!!!!!I I boarded my three dogs there. My three year old Maltese died at Springdale Kennels. NO explanation given. My English Bulldog had green mucus coming out of her nose when we arrived to pick the dogs up. NO explanation given. One dog out of three survived Springdale Kennels unscathed!!!!!! They have a Vet. on-call. He is ONLY on-call for emergencies. Apparently, he was NOT phoned in time to save my Maltese (who was healthy going in, but dead coming out.) NO explanation given, as to why the Vet. was not called sooner!!!!!!! I felt like I lost a child, and there was NO one to say, ""I'm sorry for your loss."" This establishment needs to re-evaluate why they are in business. Are they doing a service or dis-service to the public??? ALL pets deserve to be treated like our loved ones. If all this owner cares about is making money, then please find another kennel that will take PROPER care of your pet. I am writing this review so that YOU do NOT suffer the heartache that I did. Find a kennel with a web-cam. Watch how your pet is being treated. I cry everyday for my Maltese, because NO explanation was given!!!!!!!! BEWARE of Springdale Kennels. If you love your pet, BOARD ELSEWHERE. DO NOT TAKE THE CHANCE OF COMING HOME TO FIND THAT YOUR PET DIED WHILE UNDER THEIR CARE. They do NOT give explanations!!!!! REMEMBER.....the so-called nice people ""up front"" still take orders from the callous owner who puts making money in front of taking proper care of YOUR pet. Hurt the owner where she will feel it most----her deposit slip!!!!!! GO ELSEWHERE!!!!!!! I am sure there are other pet owners out there that need to come forward, if you have had a similar incident. Call Animal Control, the Better Business Bureau, and the City of San Jose. If there are enough complaints, something WILL be done. Contact me through this review, and I will share your complaints with the judge. (My Maltese meant the world to me. She was my comfort dog when my mother died. I am taking off work and taking Springdale Kennels to court.) more

\r \r We have finally given our notice...This place has gone steadily down hill....wish you all the best and hope some of you can find us in saratoga......thanx\r \r \r \r \r \r \r \r more

I've been using Springdale for both grooming and kennel services for the pas 20+ years. All staff members have always provided exceptional services and pets are treated as if they were their own. Pros: Courteous and experienced staff Cons: none. more